All expired bottles can be ONLY exchanged, not refunded, no later than 3 months before the expiration date
Refunds are protected by our money back guarantee policy and are issued at any time but are subject to the following terms & conditions:
If your customer wishes to return an OcuBright order within 60 days of purchase, you will refund his/her payments. In order to a request a refund, the dog owner must return his/her bottle to the hospital from which they purchased it. Thereafter the veterinarian will contact Ocubright and will be entitled to either a replacement bottle or refund for the cost of the bottle.
Any refunds will be credited the full amount within 10 business days of the return.
Expired bottles can only be exchanged not REFUNDED.